Shipping and delivery policy

Version 2026-10-03

Sahi Setu is a brand of Next Gen Payment Wallet India Private Limited. Sahi Setu sells digital services only. Nothing physical is shipped, and there are no shipping charges.

What we sell

The Premium subscription in the Sahi Setu app, and services used through the app: filing your MSME (Udyam) registration, documents drafted by our team, written advice from an advocate, and advocate call time paid from your wallet. All of them are delivered in the app. The prices are on the pricing page.

Nothing is shipped

We do not send anything by post or courier, and we charge no shipping or delivery fee. What we prepare for you — a drafted document, written advice, your Udyam certificate — is delivered as a file in the vault in the app.

When you get what you paid for

Premium: it is switched on in the app as soon as Google Play confirms the payment. Confirming can take a few minutes, and the app says so while it waits.

Wallet top-ups: the money shows in your wallet in the app once your bank confirms the payment. If your bank confirms late, we tell you when it does, and it shows under Payments and wallet.

MSME registration, drafted documents and written advice are prepared by our team and by advocates, so they are not instant. We tell you the status in the app at each step — for an MSME registration: Submitted, Agent assigned, OTP call booked, Filed and Certificate ready — and the finished certificate, document or advice arrives in your vault.

Advocate calls take place in the app, as internet calls. They use the minutes in your plan first, then your wallet at the per-minute rate the app shows, and the app tells you what a call used.

If something does not arrive

If you paid and did not get what you paid for, write to support@sahisetu.com or call +91 93100 29327 with the date and the amount. A payment for something you did not get is refunded in full; the refund and cancellation policy says how.